Built for restoration crews
Bonka answers the calls you can't — after hours, during storms, when both lines are ringing. It figures out how bad the job is, wakes up the right person, and never lets a lead go quiet.
Plays nice with what you already use.
Jobber
ServiceTitan
Xero
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Salesforce
HubSpot
Zapier
Twilio
Slack
Google CalendarHere's what's really happening
Water damage jobs get won by whoever answers first — not whoever does the best work. Every ring nobody picks up is a homeowner standing in water, already calling the next name on the list.
Pipes don't burst at 9 to 5. The biggest, most urgent jobs happen at night and on weekends — exactly when your office phone goes quiet.
Nobody with water pouring through their ceiling leaves a voicemail. They hang up. They call the next company. That company picks up.
A call gets answered, then it dies in a text thread or a sticky note. No one owns it. No one follows up. You never even know you lost it.
How Bonka works
This is how Bonka works. It sits on top of the phone numbers you already use. You don't rip anything out — Bonka just catches what your team can't.
Bonka picks up missed, overflow, and after-hours calls in seconds. Every time. In a calm, friendly voice.
0 CALLS GO TO VOICEMAILIt finds out what happened, where, how bad it is, if insurance is involved, and how to get in. Then it grades how urgent the job is.
GRADED P1 TO P4Real emergencies call and text your on-call person immediately, with the full story already written up. Everything else lands in tomorrow's queue.
THE RIGHT PERSON, THE FIRST TIMEEvery job stays visible — who owns it, what's happening — until it's booked, won, or closed for good. Nothing quietly disappears.
NOTHING SLIPS THROUGHWe build it. You run it.
Bonka isn't software you have to figure out. Our team installs it, tests it on your real calls, and keeps improving it. Your office doesn't have to learn a thing.
One working session. We map out your service area, job types, priorities, and who's on call — basically, we learn what your best dispatcher already knows by heart.
Day 1We hook Bonka up to the numbers you already use, connect your job software, and run real test calls with your team until it's right.
Days 2–5A real Bonka specialist reviews your calls with you every week — the ones you won and the ones you lost — and tunes the system so you stop leaving money on the phone.
OngoingMade for restoration — not "customer service"
Bonka speaks the language of property damage. It knows a real emergency from a dripping tap — and treats them completely differently.
Bonka helps the caller shut the water off (or find the mains), figures out how bad it is, and sends your on-call tech a full brief — while the caller is still on the phone.
ASKS ABOUT: where it's coming from · how far it's spread · electrical risk · insurance · how to get in
Storms mean the phone rings off the hook. Bonka handles the overload, sorts jobs by how bad they are, and lines your crew up to hit the worst ones first.
Gets the size of the damage, what needs to be made safe, and the insurance details — so your estimator shows up before anyone else does.
Health-risk jobs get flagged and pushed forward right away, with the contamination level and site access already on file.
Gets the details, books the inspection straight into your calendar, and follows up so the quote never goes cold.
Midnight, Sunday, holiday, or just a busy Tuesday — Bonka is the one line that never has its hands full.
See everything. Miss nothing.
Every call turns into a job you can track — who owns it, how urgent it is, and where it stands. Your morning starts with a clear list, not a mystery.
See every open job, who's on it, and how long it's been sitting — across every line, day or night.
Every call is written down word for word, then boiled down into a brief your tech can read from the truck.
Every outcome gets recorded, so you finally know your real close rate — and exactly where money is slipping away.
What this actually gets you
0%
of calls answered — nights, weekends, storms, all of it
<0s
average time from ring to a real conversation
0×
more after-hours jobs booked compared to voicemail
$0k
extra revenue recovered per location, per year
These numbers come from real restoration companies using Bonka. Your results depend on how many calls you get.
Why the usual fixes don't cut it
| Can it… | Voicemail | Answering service | Web chatbot | Bonka |
|---|---|---|---|---|
| Answer every call, 24/7 | — | ◐ | — | ● |
| Know how urgent the job is | — | ◐ | — | ● |
| Alert the right person with full details | — | ◐ | — | ● |
| Book or escalate right away | — | — | ◐ | ● |
| Track every lead to the end | — | — | — | ● |
| Get set up and tuned for you | — | ◐ | — | ● |
| Actually understand restoration jobs | — | — | — | ● |
● Yes ◐ Partial — No
Before you ask
Anything else — bring it to the demo. We'll run your real call scenarios live.
No. Bonka answers real phone calls, in a real voice. It makes decisions about how urgent a job is, alerts your on-call team, and follows every lead through to the end. A chatbot brushes people off. Bonka gets the job.
If your team doesn't pick up — or it's after hours — the call goes to Bonka within seconds. Bonka figures out what's going on, grades how urgent it is, and either connects your on-call person right then, books the job, or lines it up for the morning with full notes. Nobody ever hits voicemail.
No — it backs them up. Your team keeps doing what they already do. Bonka just catches everything they physically can't: after-hours calls, storm surges, and the second line ringing while they're on the first.
Bonka can connect the caller straight to your on-call person, or take their info and trigger an instant callback. You decide the rules — by job type, by time of day, however you want it.
Days, not months — and our team does the heavy lifting. You keep your current phone numbers. We set up call forwarding, load in your service areas and on-call schedule, and test it live with your team before it goes live. After that, a real Bonka specialist keeps improving it based on your actual calls.
Yes. Bonka sends qualified leads, job briefs, and outcomes straight into the tools you already use — Jobber, ServiceTitan, and more — plus webhooks for anything custom.
Ready when your phone is
Give us one of your real calls. We'll show you — live, in 20 minutes — exactly how Bonka would've answered it, qualified it, and booked it.
20 minutes · your real call scenarios · zero pressure